Implementing signups greatly improved communication with clients
A great, very intuitive booking system, both for the school owner and its students. Implementing singups for trainings greatly improved communication with clients and definitely encouraged them to take part in classes more often. An additional, great advantage is the care of the client who cooperates with WodGuru. Each reported problem / topic is solved on an ongoing basis and with great patience.
People who regularly did not sign up for classes and used to come "on the fly", have been excited about this system since the introduction of WodGuru.
We have tested several systems that help with running dance studios. In our case, WodGuru definitely turned out to be the best choice, and this was determined by several factors:
1. Great support, which could be the envy of many startups. Great contact, help in implementing and adapting the system to individual requirements, a vibe that gives the feeling that we are playing for one goal.
2. Reliability. Since we have been testing/using WodGuru, there have been maybe 2-3 errors or technical problems, which were solved in a fraction of a second. Why? See point one.
3. Tomek and Aneta from WodGuru are aware of which direction this train is going. Their focus on process automation, combined with flexibility, makes us feel that in 2-3 years we will not be left with an old software in our hands, but a modern tool adequate to the possibilities offered by the development of technology. This is clearly visible in the road map, which is based on user suggestions, and on the other hand, maintains a well-thought-out core and direction.
4. Ease of use. Onboarding of people working at the reception took us about 2 hours. Nice :) We have prepared exactly 8 of our own 3-4-minute implementation tutorials for our own realities, which solve 80-90% of cases. This shows that the number of possibilities offered by WodGuru goes hand in hand with the ease of use.
5. Fun Fact: People who usually did not sign up for classes and came "on the fly", have started signing up since the introduction of WodGuru and are excited about this system. Deal with that.
"Previously, I did everything manually, which required a lot of time every day"
I have been using WodGuru for 6 months. Previously, I did everything manually, which required a lot of time every day to update all registrations, payments, respond to a lot of messages, etc. At the moment, the time I used to spend on those, I can devote to the development of the studio, because most of it is done for me. Additionally, each customer can check everything on an ongoing basis, pay for the membership or sign up for classes. The rules are very clear and the system is transparent. Moreover, I can check everything on my phone at any time - which makes it easier. Working time at reception has also become much shorter - there are definitely fewer questions about simple issues such as signups/signouts. A huge advantage is that WodGuru is constantly making improvements and listens to suggestions regarding our needs and new ideas. Their helpdesk always answers to our questions very quickly. I recommend it!
The reception desk is now unnecessary, every club member signs up for classes himself
I recommend WodGuru for club management. Thanks to you, I was able to introduce online pre-sale of memberships. The reception desk is now unnecessary, because every club member signs up for classes himself and has access to our schedule. The automation of sending messages to customers helped me a lot, too. Everything in one place. A lot of time and money saved. Satisfied customers. Highly recommend ♥ ️
Greatly improves the studio's work!
WodGuru is an essential support for our Pole Dance & Aerial school, whose activities are mainly based on group classes.
The most useful solutions for us are:
✅ automated signups for selected classes - the student is sure that he can come to the classes and we are sure about the number of people in the group
✅ managing attendance - both by students and trainers - an ideal solution for small clubs that do not have a permanent reception desk
✅ in-app changes to reservations, which the customer can make 24 hours a day
✅ quick cancellation of classes in case of emergencies - nofifying all registered people with one message
WodGuru greatly improves the studio's operations. With the easy 24/7 access to the system, students can independently manage their signups and signouts.
Welcome messages for new students is very useful. Mailing and quick notes in the app help to reach all students with information. WodGuru support is very patient and answers numerous questions that occurred when setting up the account.
The system is carefully made, aesthetic and, after familiarizing yourself with all its possibilities, functional and user-friendly.
Everything is clear!
We chose WodGuru for several reasons:
1. What is easy for us is how to use the system, how easily our member's data can be changed, added or modified. The system could work even better, it has a few gaps, but for such basic management it is perfect
2. We can easily communicate with members thanks to messages in the app as well as e-mails, which e.g. remind us that we will see each other in classes in a moment
3. When members buy memberships for selected classes, they only see those classes on the schedule, which makes it easier for them to manage their training sessions and it is also easier for us to determine which classes are the most popular.
4. Members also have the opportunity to unsubscribe from classes and sign up for another day, which makes us more flexible in the eyes of the client, and we cater for the fact that sometimes something comes up for them.
5. Thanks to WG, it is also easier for us to monitor sales.
Customers also highly appreciate the transparency and easy access to the app. Everything is clear to them. And often this is not the first system they use.
Magda, Klub CoPsa
