Running a health club doesn’t come across as an easy task. From managing memberships, scheduling classes, keeping track of payments and staff activities to handling customer inquiries—it’s a full-time job that requires organization and efficiency. Fortunately, there are health club management software solutions that can help streamline the processes and improve your overall efficiency. However, you should know that not all software is created equal. To ensure you make the right choice, here’s what to look for in a health club management software solution.
#1 Payment process
Chances are that some services in your health club will require payment. The health club management software you choose should have an integrated payments feature, preferably with an option using mobile phone technology to make it easier for clients to pay their dues. It should also be able to manage recurring billing, so that your members can set up automatic payments and not worry about late fees or missed payments.
WodGuru makes it easier than ever to receive payments quickly and efficiently. Through the intuitive registration form, users can easily register regardless of the user type. This eliminates the need for manually managing memberships, allowing you to focus on improving your service or product. Furthermore, WodGuru integrates a wallet system for online payments that supports multiple payment methods. The streamlined process allows a quick setup as well as easy and secure payment processing, so your customers are able to make their payments with confidence knowing it is being taken care of from start to finish.
#2 Various membership types
Your health club should offer different membership options to suit your customer base and what you know about your target audience. The software should allow you to create, view and modify an unlimited number of membership types or packages for members. You should also be able to easily add in discounts or special deals based on the type of membership, such as a family-plan discount.
With WodGuru, you get the benefit of a flexible and customized membership plan. Depending on your needs and goals, you can select from various types, such as member, guest, and subaccount. Furthermore, by connecting applications with a multisport card, members can enjoy increased attractiveness when signing up for the program. On top of that, your membership type is customizable depending on if it’s time- or session-based. With so many options available to fit your lifestyle, WodGuru provides an amazing range of alternatives for those looking to increase their physical activity and stay healthy.
#3 Refund options
It’s only natural that you’ll want to offer a refund policy in case a customer is not satisfied with their service. The health club management software you choose should provide an automated way for you to issue refunds with just a few clicks. Also, sometimes your clients might simply miss payment due dates or forget to cancel their membership before it expires. Your software should let you customize the refund policy based on such events and allow you to issue refunds accordingly.
Manage membership payments easily and quickly with Wodguru transaction fees. Not only do customers get the flexibility to select classes and training at their convenience , but if they happen to miss out on a session, you can quickly and easily restore the refund back into their account. And not just that – payment for upcoming classes or training can also be deferred to their next visit with the wallet option, thus increasing retention rate among members. Wodguru makes it easy to provide unparalleled customer service, allowing all customers to have worry-free shopping experiences!
#4 Easy member management
How many times have you had to search for the contact information of a particular member, only to discover that it was in a completely different system? With the right health club management software, this should be an easy task. Your software should allow you to store all membership data in one centralized database so that you can quickly access and manage it with just a few clicks.
Managing memberships can be a difficult task, but it doesn’t have to be – at least, not with WodGuru. With just a few clicks of your mouse, you can effortlessly keep track of your client base and the status of their membership. If a customer resigns, you have the ability to quickly suspend the client’s membership until they decide to come back. Alternatively, any changes that occur in your class schedule due to sign-ups or cancellations will automatically be updated in real time for you to view – ensuring an accurate reflection of user interaction at all times. Don’t let managing memberships be a hassle; make use of this easy and convenient technology today!
#5 Keep an eye on attendance
Your health club management software should also include attendance tracking capabilities. This feature will help you keep track of which members are attending your classes and when they last attended. You can also use the data to evaluate trends in membership activity, such as which classes have more engagement or when peak hours of attendance occur.
Tracking attendance can provide valuable insight into how motivated and engaged your students are. Having an effective system that records which students are in attendance can provide helpful insights into how successfully the class is running, as well as any changes you may need to make going forward. In addition, using this kind of recording can also open up opportunities for further expansion, such as offering online sessions or learning resources. With attendance tracking you’re provided with the tools to adjust and adapt to better meet the needs of your participants and ensure that each session delivers peak performance. And if you top it off with incident management, you can be sure that your systems are up and running at all times.
Make the most of WodGuru today
If your health club is looking for an effective and easy way to manage memberships, payments, attendance monitoring and more, then WodGuru is a must-have. Our software gives you the ability to quickly access your data from any device with just a few clicks – eliminating manual labor while maximizing efficiency. We also offer top of the line customer service, allowing you to always stay connected and up to date with the activities of your health club.
Stop wasting time on tedious tasks and start taking advantage of WodGuru today for a hassle-free experience that saves you time, money and energy! With our software, managing your health club will be easier than ever before.
